Last Updated: August 13, 2026
Welcome to Regalia Nepal.
These Terms of Service (“Terms”) govern your access to and use of regalianepal.com (the “Website”) and your purchase of products from Regalia Nepal.
By accessing the Website, creating an account, placing an order, or purchasing a product through the Website, you agree to these Terms. If you do not agree with any part of these Terms, please do not use the Website.
In these Terms, “Regalia,” “we,” “us,” and “our” refer to Regalia Nepal, while “you” and “your” refer to the person using the Website or purchasing our products.
1. About Regalia Nepal
Regalia Nepal operates regalianepal.com, an online retail platform offering Regalia timepieces and related products to customers in Nepal.
Through our Website, customers can browse products, view product information, place orders, make payments through available payment methods, and access customer support and after-sales services.
2. Acceptance of These Terms
By using our Website or placing an order, you confirm that you have read, understood, and agreed to these Terms and our other applicable policies.
These Terms should be read together with:
- Privacy Policy
- Shipping Policy
- Exchange Policy
- Return & Refund Policy
- Warranty Policy
Each policy applies to the relevant part of your interaction or purchase with Regalia Nepal.
3. Eligibility
By using this Website or placing an order, you confirm that:
- You are legally capable of entering into a purchase transaction under applicable law.
- The information you provide to us is accurate and complete.
- You will use the Website only for lawful purposes.
- You will not use the Website for fraudulent, abusive, or unauthorized activities.
If you are placing an order on behalf of another person or organization, you confirm that you have the authority to do so.
4. Website Use
You may use the Website for legitimate personal shopping and informational purposes.
You agree not to:
- Use the Website for any unlawful purpose.
- Attempt to gain unauthorized access to the Website or its systems.
- Interfere with the security or operation of the Website.
- Introduce viruses, malware, or other harmful code.
- Use automated systems to access, scrape, copy, or collect Website content without our permission.
- Submit false, misleading, or fraudulent information.
- Attempt to make unauthorized purchases or payments.
- Abuse our customer support, exchange, refund, or warranty processes.
- Copy or commercially exploit our content without authorization.
We reserve the right to restrict or terminate access to the Website where we reasonably believe these Terms have been violated.
5. Product Information
We make reasonable efforts to ensure that the product descriptions, photographs, specifications, dimensions, colors, and other information displayed on the Website are accurate and up to date.
However, certain differences may occur.
For example:
- Product colors may appear slightly different depending on your screen or device.
- Minor differences in finishing or appearance may occur between photographs and the actual product.
- Product specifications may be updated when necessary.
- Product availability may change without prior notice.
We reserve the right to correct errors, inaccuracies, or omissions on the Website at any time.
6. Pricing
All prices displayed on the Website are stated in Nepalese Rupees (NPR) unless otherwise specified.
Prices displayed at the time of purchase will generally apply to your order.
However, if a product is displayed with an obvious pricing or information error due to a technical or human error, we reserve the right to correct the error and, where appropriate, contact the affected customer before fulfilling the order.
Prices and promotions may change without prior notice.
Any applicable additional charges will be displayed during the purchasing process where applicable.
7. Product Availability
All products displayed on the Website are subject to availability.
Adding a product to your shopping cart does not guarantee that the product will remain available until your order is completed.
If a product becomes unavailable before your order can be fulfilled, we may contact you to discuss an appropriate resolution.
8. Orders and Order Acceptance
When you place an order through the Website, you are submitting a request to purchase the selected product or products.
After placing an order, you may receive an order confirmation through email, SMS, phone, WhatsApp, or another available communication method.
An order confirmation confirms that we have received your order. It does not necessarily mean that the order has been finally accepted or dispatched.
We reserve the right to accept, decline, or cancel an order where reasonably necessary, including in circumstances involving:
- Product availability;
- Incorrect pricing or product information;
- Suspected fraudulent or unauthorized activity;
- Incorrect customer or delivery information;
- Payment-related issues;
- Technical errors;
- Duplicate or accidental orders; or
- Other circumstances that prevent us from fulfilling the order.
If an order is cancelled after payment has been received, any applicable refund will be handled in accordance with our Return & Refund Policy.
9. Customer Information
When placing an order, you agree to provide accurate and complete information, including information such as:
- Full name
- Phone number
- Email address
- Billing information
- Delivery address
- Other information required to process your order
You are responsible for ensuring that the information you provide is accurate and up to date.
Regalia Nepal cannot be held responsible for problems caused by incorrect or incomplete information provided by the customer.
10. Payments
We may provide several payment methods through the Website.
Available payment methods may include online payment, debit or credit cards, digital wallets, bank transfers, cash on delivery where available, or other methods displayed during checkout.
Payment methods may vary depending on the product, order value, location, or other circumstances.
Payments processed through third-party payment providers may also be subject to the terms and policies of those providers.
Regalia Nepal does not guarantee that every payment method will always be available.
11. Order Verification
For certain orders, particularly high-value orders, we may contact you to verify your order, identity, contact information, or delivery details.
Verification may be conducted through phone, email, WhatsApp, or another appropriate communication method.
If an order cannot reasonably be verified or appears to involve fraudulent or unauthorized activity, we reserve the right to delay, decline, or cancel the order.
12. Shipping, Exchanges, Returns and Warranty
Shipping and delivery are governed by our Shipping Policy.
Exchanges are governed by our Exchange Policy.
Returns and refunds are governed by our Return & Refund Policy.
Product warranty coverage and claims are governed by our Warranty Policy.
These policies contain the specific conditions and procedures applicable to each service and should be reviewed before placing an order.
13. Intellectual Property
All content displayed on the Website, including but not limited to:
- Regalia name and logos
- Product photographs
- Product descriptions
- Graphics
- Videos
- Website design
- Text
- Icons
- Layouts
- Other visual and written materials
is owned by or licensed to Regalia or the respective rights holders and is protected by applicable intellectual property laws.
You may view and use Website content for your personal, non-commercial shopping purposes.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our Website content without prior written permission from Regalia.
14. Third-Party Services
The Website may use third-party services to support functions such as:
- Payment processing
- Website hosting
- Delivery and logistics
- Analytics
- Advertising
- Customer communication
- Other technical services
Third-party services may operate under their own terms and privacy policies.
Regalia Nepal is not responsible for the independent terms, policies, availability, or practices of third-party services.
15. Third-Party Links
Our Website may contain links to third-party websites or services.
These links may be provided for convenience or additional information.
Regalia Nepal does not control or guarantee the content, security, availability, or privacy practices of third-party websites.
You access third-party websites at your own discretion and subject to their respective terms and policies.
16. Website Availability
We make reasonable efforts to keep the Website available and functioning properly.
However, we do not guarantee that the Website will always be:
- Available without interruption;
- Free from errors;
- Free from technical problems;
- Free from harmful software; or
- Compatible with every device or browser.
We may temporarily suspend or restrict access to the Website for maintenance, security updates, technical improvements, or other operational reasons.
17. Limitation of Liability
To the extent permitted by applicable law, Regalia Nepal shall not be responsible for losses or delays resulting from circumstances beyond our reasonable control, including failures or delays caused by third-party payment providers, delivery providers, telecommunications networks, internet services, natural events, or other circumstances beyond our reasonable control.
Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited under applicable law.
18. Privacy
Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
By using the Website, you acknowledge that you have read and understood our Privacy Policy.
19. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, Website, services, or applicable legal requirements.
When changes are made, the updated Terms will be published on this page with a revised “Last Updated” date.
We encourage you to review these Terms periodically.
Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
20. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of Nepal.
Any dispute arising from or relating to your use of the Website or purchase of products from Regalia Nepal shall be handled in accordance with the applicable laws and jurisdiction of Nepal.
Nothing in these Terms is intended to remove or restrict any mandatory consumer rights or protections available to customers under applicable Nepalese law.
21. Contact Us
If you have any questions regarding these Terms or your use of the Website, please contact us.
REGALIA NEPAL
Website: regalianepal.com
Email:regalianepal@gmail.com
Phone / WhatsApp: 9841713471
Business Address: Bhaktapur, Nepal
For order-related inquiries, please include your order number so our team can assist you efficiently.